At Gorilla Mind, we take pride in offering sales and coupons to provide our valued customers with discounted access to our premium products.
Sales Price Adjustments
To ensure the continued excellence and organization of our sales, Prime Day, Black Friday, and Cyber Monday deals are limited to the time frame that they are announced. We make it a priority to announce our sales in advance through the Gorilla Mind newsletter and social media platforms to provide everyone with a fair and timely notification about upcoming opportunities. We will not be able to provide any price adjustments for orders before or after these deals.
For Memorial Day, Fourth of July, Labor Day, and all other flash sales, orders placed within one week (7 days) prior to the sale are eligible to receive a price adjustment for the products that qualified for the sale. Please reach out to support@gorillamind.com to request this price adjustment, including your order number in the email.
Coupon Codes and Rewards
We have many coupons and discounts available. For customers who realize their order has already gone through and they did not use the code, please contact support@gorillamind.com within 3 days of your order to receive the discount. Please provide the coupon code* and the order number you would like discounted in your correspondence and we will be happy to assist!
*The affiliate coupon codes are not able to be retroactively added. However, we are able to still honor the 10% discount.
For customers who want to redeem rewards points*, please be aware that we are not able to retroactively redeem your points. You will need to apply these points before your order goes through.
As of now, it is not possible to utilize points during checkout when using the payment processors PayPal, Shop Pay, and Amazon Pay. To redeem your points, we kindly ask that you complete your purchase using any of the following card types: American Express, Discover, MasterCard, or Visa.
*Must have at least 100 points to redeem.
Subscriptions
For most of our products, we offer a subscription option. Customers can use a coupon or redeem points with their first purchase, but any recurring orders for the subscription are not eligible for a coupon code discount, as subscriptions provide an additional 10% off of each recurring order.
Refunds
Refunds can take 3-5 business days to complete. If you have not seen the funds reflect on your account after this time, please reach out to your financial institution. Sometimes this refund may take up to two weeks to process for International banks.
Contact
For more information about our exchanges, comments, or concerns, you can reach us for support at support@gorillamind.com, or by mail using the details provided below:Gorilla Mind, LLC
391 N Ancestor Pl, STE 150
Boise, ID 83704
USA (edited)