We strive to process all orders as efficiently as possible, typically within 1-3 business days.
Orders can only be cancelled if the shipping label has not yet been created.
If you happen to change your mind about your purchase, we would be more than happy to assist you in any way we can. However, if your order has been shipped out, or if the shipping label has been created, we will not be able to cancel your order. Instead, you will need to request a return.
To request an order cancellation, simply get in touch with our customer support team by sending an email to firstname.lastname@example.org.
We recommend reaching out to us as soon as possible to avoid any delays or complications in processing your request, and while we cannot assure changes or cancellations to your order, we will make every effort to fulfill your request if it is received within the designated timeframe prior to shipping.